- Our product delivery for klang valley area are from Mondays to Saturday , others area are from Monday to Thursday only. Delivery except for public holidays, unless stated otherwise.
- Specific timed deliveries are not available.
- Although our team always try our best to ensure punctual delivery for our customers, Nest Trend cannot be held responsible if a delivery is late due to unavailability of the delivery service that we use or anything else outside of Nest Trend‘s control.
- In the event of a non-delivery, please contact us at +60 19-232 5796.
- Nest Trend only delivers within West Malaysia at this moment. We can deliver to any address within stated region.
- We reserve the right, at our absolute discretion, to use a different delivery method without prior notification.
- If you change address, you must update your address details on the “My Account” section of the website to ensure that no deliveries are sent out to the wrong address. Please ensure this is done by 12 am one (1) day before the intended delivery day. We are unable to provide refunds for any deliveries sent to the wrong location where we have not received advance notice in accordance with this paragraph.
- The customer is responsible to ensure that your recipient is present at the address at the time of delivery. No refund will be issued if the products have been duly delivered to the address as prescribed by the customer. In the event a delivery is re-scheduled or re-routed upon the request of your recipient or you, a re-delivery fee will apply depending on your recipient’s location.
- All products are non-refundable.